MHA, Health Care Operations
School of Business, Technology, and Health Administration
The MHA Health Care Operations specialization synthesizes the
fundamental concepts, principles, and processes presented in the core
curriculum with the concepts, principles, and processes associated
with effective health care operations and process improvement. The
specialization curriculum emphasizes strategic leadership and
management and is designed to prepare learners to lead operational
solutions in all aspects of health care operations, including human
capital management, health care consumerism and marketing in health
care, and facilities and capital asset management. Upon successful
completion of this specialization, learners are prepared to pursue
director-level positions in health care operations supervising
multiple health care-related departments.
Core courses:
NHS5004 |
Communication, Collaboration, and Case Analysis for Master’s Learners
This course prepares learners for master’s-level course work in the
School of Nursing and Health Sciences. Throughout the course, learners
analyze how the role of the practitioner-scholar guides leadership in
the health care field and determine the ways in which they can
effectively use communication strategies expected of health care
professionals. In particular, learners examine the attributes that
contribute to effective and ethical health care leadership, including
professional collaboration, communication, inclusion, and decision
making.
Must be taken during the learner’s first quarter. Cannot be
fulfilled by transfer.
| 4 quarter credits |
---|---|---|
MHA5006 |
Health Care Finance and Reimbursement
Learners in this course gain knowledge of and apply financial
management concepts, principles, and processes used in health care
organizations. Learners examine accounting, financial statements and
ratios, budgeting, capitalization, cost allocation, reimbursement
methodologies and processes, and the impact of varying reimbursement
structures on health care practice and service delivery. Learners also
design, prepare, and manage health care budgets; analyze short- and
long-term health care investment decisions; and articulate the ways
effective health care finance and accounting processes are used to
present operational and strategic financial information to
organizational stakeholders. | 4 quarter credits |
MHA5010 |
Strategic Health Care Planning
In this course, learners examine strategic orientation, planning, and
decision making in health care organizations and environments.
Learners analyze the political, legal, regulatory, organizational,
demographical, and multicultural implications of strategic planning
decisions and how those decisions impact communities and populations,
define best practices for health care organization staff development,
and balance the prioritization of organizational and regulatory needs
with feasible cost-effective solutions. Learners also develop a
long-term strategic health care plan that includes information on
human resource requirements, technology needs, and financial
implications | 4 quarter credits |
MHA5012 * |
Organizational Leadership and Governance
Learners in this course examine and articulate the fundamental
concepts and principles of health care organization management and
leadership, including governance, cost-effective decision making, and
managing and leading stakeholders and staff. Learners identify best
practices for mobilizing, managing, and improving employee,
organization, stakeholder, and community commitment and for creating
employee-centered organizations that foster professional and
organizational accountability. Learners also analyze an organizational
leadership structure and governance plan and examine how to apply team
leadership skills to initiate change.
Prerequisite(s): Completion of or concurrent registration in MHA5010.
| 4 quarter credits |
MHA5017 |
Data Analysis for Health Care Decisions
Learners in this course gain and apply an understanding of how data drives decision making at every level of health care administration, including in value-based reimbursement as well as operations and outcomes. Learners identify ways to use data analysis tools and techniques in the pursuit of value, quality, and safety. Throughout the course, learners use readings, media presentations, and real-world examples to analyze a particular foundational statistical concept and related practical application. | 4 quarter credits |
NHS6004 |
Health Care Law and Policy
In this course, learners examine the political, legal, and regulatory
issues impacting health care organizations and environments. Learners
analyze the effects of health care policy on health care practice and
service delivery, with particular emphasis on the strategies used to
monitor and maintain legal and regulatory compliance. Learners also
identify and apply health care policy and law concepts that promote
organizational improvement. | 4 quarter credits |
NHS6008 |
Economics and Decision Making in Health Care
This course helps learners develop and demonstrate concepts,
principles, issues, and trends in health care economics and the
economic decision-making practices employed in the health care
environment. Learners analyze the political, legal, regulatory,
organizational, demographical, and multicultural implications of
business decisions on health care economics; explore the ways economic
and stakeholder influences affect operational planning and decision
making; and practice applying performance monitoring and process
management measures as part of the decision-making process. Learners
also examine cost-effective problem solving; community- and
population-based orientation; and effective use of health care market
research, analysis, and assessment. | 4 quarter credits |
MHA5020 * |
Health Administration Capstone
In this course, learners demonstrate proficiency in their
specialization area by selecting a health care problem in their
specific area of interest, conducting a data analysis, and finally,
proposing evidence-based recommendations for resolution. Throughout
the course, learners practice three key industry-identified competency
groups—transformation, execution, and people.
For MHA learners only. Prerequisite(s): Completion of all
required and elective coursework. Cannot be fulfilled by transfer.
| 4 quarter credits |
Specialization courses:
MHA5014 * |
Health Care Quality, Risk, and Regulatory Compliance
Learners in this course focus on demonstrating knowledge of concepts,
principles, processes, and issues associated with health care quality,
risk, and regulatory compliance. Learners examine performance measures
associated with quality of care, patient safety, risk management,
regulatory standards and compliance, and patient and stakeholder
satisfaction and conduct a cost benefit analysis based on these
factors. Learners also evaluate the impact of regulatory demands on
health care organizations and environments and integrate health care
market analysis and scorecard results into formal and informal designs
for process improvement and organizational fitness.
Prerequisite(s): MHA5010, NHS6008.
| 4 quarter credits |
---|---|---|
MHA5016 * |
Introduction to Health Information Systems
Learners in this course develop the knowledge and skills needed to
effectively use health information systems and technology in health
care organizations and environments. Learners differentiate between
administrative, clinical, management, and decision-support information
technology tools; design and evaluate short-and long-term IT
management projects; and analyze the budgetary and financial concerns
associated with implementing IT management projects. Learners also
demonstrate best practices and industry standards of health
information systems management into professional practice, with an
emphasis on effective staff management and organizational performance.
Prerequisite(s): NHS5004, NHS6008.
| 4 quarter credits |
MHA5022 * |
Human Capital Management in Health Care
In this course, learners examine concepts, principles, and processes
for human capital management in order to create employeecentered
health care organizations. In particular, learners develop a human
capital strategy for a health care organization that considers
organizational need, budgets, and environmental forces. Specific
course topics include employee recruitment, retention, influence, and
accountability; staff development; and workforce optimization.
Prerequisite(s): MHA5006, MHA5010, NHS6004, NHS6008.
| 4 quarter credits |
MHA5026 * |
Facilities and Capital Asset Management
In this course, learners examine and apply concepts and processes
used to optimize facilities and capital asset management in health
care organizations. Learners analyze obsolescence and routine
maintenance in facility operations; synthesize formal and informal
decision-making structures and power relationships; plan, execute, and
evaluate short- and long-term capital projects; and identify ways to
incorporate research, communication, and collaboration into
professional practice with an emphasis on targeting the capital needs,
including financing of capital and capital budgeting for the health
care organization.
Prerequisite(s): MHA5006, MHA5010, NHS6004, NHS6008.
| 4 quarter credits |
Total
At least 48 quarter credits
* Denotes courses that have prerequisite(s). Refer to the descriptions for further details.
Learners who do not complete all program requirements within quarter credit/program point minimums will be required to accrue such additional quarter credits/program points as are associated with any additional or repeat coursework necessary for successful completion of program requirements.